Refund Policy

You can return the product within 30 days for a full refund if the product is defective. If the product is not defective, you will be responsible for the return shipping and we will just deduct the return shipping from the refund.

You should contact us via support@savvygrow.com. Our support team will provide you with shipping information and additional details where necessary. Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet:

First, check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of these and you still have not received your refund yet, please contact us at support@savvygrow.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. All damaged packages must be reported to us within 5 business day of receipt.

Please do not discard any product(s) or packaging until all shipping issues have been resolved.

If you need to exchange it for the same item, send us an email at support@savvygrow.com

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Shipping
To return your product, you should mail your product to 12808 81st Ave CT E, Puyallup WA 98373

Shipping costs are refundable only if the product is defective. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.